You have a period of 14 days after receipt of your order to return your purchases to us for refund or exchange if they have a fault.
To do this, you must return the new item(s) in its original packaging, intact, with all accessories, if any.
Here's how to do it:
1. Make your return request by email, sending a photo of the defective product to email@example.com
2. Send back your parcel to RAINETTE - ATELIERS B 9 rue Louis David 93170 Bagnolet
3. The refund or exchange of the product will be made within 10 working days of the receipt of your package