Returns and Refunds

You have a period of 14 days after receipt of your order to return your purchases to us for refund or exchange if they have a fault. 

To do this, you must return the new item(s) in its original packaging, intact, with all accessories, if any.

Here's how to do it: 

1. Make your return request by email, sending a photo of the defective product to 

2. Send back your parcel to RAINETTE - ATELIERS B 9 rue Louis David 93170 Bagnolet 

3. The refund or exchange of the product will be made within 10 working days of the receipt of your package

See the See the items found Founded product No product was found icon-close
An error occurred, please try again later view products No product was found during the research News Promotion Sales Flash sale  € loading ending recherche